Opportunity is missed by most people because it is dressed in overalls and looks like work.

Thomas Edison (*11.02.1847 - 18.10.1931)

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Workforce Management

The most valuable resource in all service industries is the workforce. Operational efficiency in service-oriented industries is mostly determined by the efficiency of the management of the workforce. Though customer experience, historical and cultural issues play a role in the efficiency of a workforce, formal workforce optimization measures supported by appropriate software solutions are the panacea for achieving the desired business goals.

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Many approaches restrict workforce management activities to capacity and service continuity (E.g. PEP, Personal Einsatz Planung), but EADTEC takes a 360 degrees view of your business and identifies the relevant areas that require urgent attention. We analyze and document the actual state of your business, proffer the necessary measures to improve them and support you in your IT solution implementation.

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EADTEC GmbH | August-Bagel-Str. 64 | 40878 Ratingen | Phone: +49 2102 5281395 | E-Mail: info@eadtec.com